Testimonials

Thank you so much to Melissa and Kristen. The process was seamless and our sale went through without drama. Melissa and Kristen work extremely well as a team and were professional from start to finish. They arrived at our first consultation with a well-thought-out plan for pricing, preparing the house to list (including staging), and showcasing the property via advertisements and open houses. While it is never fun to have your house on the market, working with Melissa and Kristen made the experience easier. They were very responsive, and my requests were never met with anything other than "We are on it, consider it done". Both are highly regarded by other offices in town too, which is helpful when negotiating a sale. Very glad we choose Melissa and Kristen for our sale!

High accolades for Rwambuya Harrow! We were looking for the best and we got it. Melissa and Kristen worked incredibly hard to sell our home. They were responsive, proactive, and creative. They held many open houses and proactively followed up with those who saw the house. We relied on their experience and prudent advice when staging our home. Their business acumen provided us with outstanding negotiators throughout the offer process resulting in a top-dollar sale price. We are very impressed by how hard they worked on our behalf.

"I have worked with Kristen on a home sale, a home purchase and a rental property purchase. She knows the market. Most of all, I value her ability to provide all the information relevant to a transaction, which is enormously helpful to the decision process."

"Kristen has her finger on the pulse of the market. I was buying in a very competitive price point and she hustled to make sure I saw houses as soon as they were listed, always seemed to know what was coming on the market, and did a great job keeping me informed. She also brokered a sale for me and did a fantastic job. She is energetic, considerate and a pleasure to work with."

"Being a resident of New Canaan for many years, Kristen has hands-on knowledge and expertise regarding the various sections of the town... She was very proactive about staying on top of the listings that were in my price point when I was looking for a home... Kristen has great energy and enthusiasm for what she does and is an incredibly efficient realtor. She was a pleasure to work with...."

"Five years ago I purchased a home through Melissa without selling my primary residence first. She was able to sell my house and I closed on both properties. Not only did she get the job done but she helped me with my punch list. As a working mom I could not have done it without her. She is not someone who sells real estate as a hobby. She is a skilled professional."

"Melissa's professionalism, understanding of her client's needs/preferences, and knowledge of the market makes her the best possible partner when you are making significant life decisions. She cares deeply about making sure you and your family comes first."

"Kristen's knowledge of the New Canaan market is extensive. Because our goal was to purchase a fixer-upper, we relied on her to help us identify a property with exceptional value. Her professionalism and negotiation skills were superb and we are delighted with the home we bought! "

"I highly recommend Melissa - top service! She understood perfectly what we're looking for, acted always very quickly on the opportunities and did an outstanding job negotiating our house purchase. The cherry on top of the cake was how helpful she was in connecting us with key partners in the process."

"Kristen has her finger on the pulse of the market. I was buying in a very competitive price point and she hustled to make sure I saw houses as soon as they were listed, always seemed to know what was coming on the market and did a great job keeping me informed. She also brokered a sale for me and did a fantastic job. She is energetic, considerate and a pleasure to work with."

"Melissa is the best. She came highly recommended from a close family friend who is a real estate agent. Outstanding value in terms of her experience and results. She helped us purchase a house and also list it for a short-term rental."

"I've worked with Melissa a lot over the years, and as always, she can be counted on to deliver superior results. She always is one step ahead and does a fantastic job making sure her clients get the best possible outcome."

"We had a great experience with Melissa. She helped us sell one house and buy another. She was exceptional in every way. From her extraordinary effort to hold open houses when nothing was selling to her negotiating skills when things finally picked up she was there for us all the way. She is very knowledgeable of what's on the market and all conditions bearing upon it. I would highly recommend Melissa!"

"Melissa is really solid; reliable and effective. She gets it done without the nonsense that is so common in the business of real estate. She's smart and discreet, focusing on her client's interests. She's honest, straightforward, and respectful of your time. She's a pleasure to work with."

"We used Melissa as our buyers agent when we purchased our home last year and are so happy we did! She acted as a dual agent for us (the buyer) and seller - she was excellent and was extremely professional in acting well for both parties. She was the perfect person for us and guided us superbly through the entire process. Melissa came as a personal recommendation from a good friend for whom she also brokered a great deal in what was a more complicated process than ours. We give our highest recommendation of Melissa to anyone who's in the market for a great agent!"

"We were recommended to Melissa by a friend of ours. We found Melissa to be effective and very client-focused in her approach. She was always available to answer our questions and troubleshoot through any issues we faced. Melissa’s prior background on Wall Street comes through in her work ethic but she was also patient and kind with us. A year after purchasing our home, Melissa made herself available to give her perspective on renovations and upgrades that made sense for our home. I would always recommend Melissa to my friends."

"Melissa was superb as our buying agent in our new town after relocating for a new job. She went above and beyond to show us the town, get us a rental home and ultimately help us buy the dream home we wanted at the right price. She is smart, knowledgeable, easy to work with, and she'll work hard for you! Highly recommend for either buying or selling."

"Melissa is a true advocate for her clients in all aspects of a real estate deal, from the emotional undertones to the major financial investment involved. Always putting her clients' best interests first, she provides the full support, strategic thinking and expertise that helps sellers and buyers alike reach their goals.”

"New to the area, Melissa's knowledge and regional real estate market expertise was very helpful in making a final decision. From the start of our search, to negotiating a unique deal with the seller, she was there every step of the way and made us feel comfortable with our decisions. Melissa is extremely professional, enthusiastic, poised, responsive and patient! We highly recommend working with her."

"When we looked to move to the area, we found the ideal real estate broker in Melissa. Her knowledge of the neighborhoods, schools, commutes, etc. added tremendous value in our search. Melissa listened and absorbed our comments and views, and turned that input into a targeted list for viewing homes that were right for our family. It made our search enjoyable, productive, and far more rapid than it would have been with anyone else. We always felt we were a top priority for her, and when it came time, she was right there with us ? advocating and working to make sure we got the best home at the best price. It is not often that you find someone with that full skill set of knowledge, professionalism, warmth and dedication all in one, and we would recommend Melissa wholeheartedly.”

"Melissa is the sort of agent you will work with once then unashamedly recommend to everyone you know because she is totally awesome. Throughout the complicated process of buying our home via a short sale, Melissa was always on hand to guide us through the legal process, negotiate hard on our behalf, and confidently deal with any issue that arose, of which there were many. Melissa's sharp instincts and unique ability to think outside the box were instrumental in the buying process, ensuring we completed efficiently and without unnecessary financial penalty. There are few agents out there that can boast an MBA and a successful career on Wall Street. We didn't meet anyone like Melissa whose warmth, tenacity, and consummate professionalism shone through from the first meeting to successful completion. Melissa is a smart cookie and someone you definitely want on your side, whether you're in the market to buy or sell we couldn't recommend her enough."

"Melissa seemed to instinctively understand what we were going through selling the home we loved. She anticipated our concerns and anxieties and effectively helped us work through them, all the while we were amazed at the depth of her knowledge and commitment to us. She worked harder than any Realtor we have ever used. Her sharp negotiating skills resulted in the successful sale of our home for top dollar.”

"Melissa was exactly the type of real estate agent that we wanted in our corner when we were looking to buy our first home - she understood exactly what we needed (even when we were not entirely sure) and had an extensive knowledge of the real estate market. We love the house we purchased and are grateful for the advice and support that she provided us throughout the process."

"When we decided to sell our house we interviewed many agents. Melissa's real estate knowledge coupled with her business background made her our clear choice. Her professionalism, attention to detail, and excellent communication skills made all the difference in successfully selling our home quickly. She is an exceptional negotiator and very knowledgeable in the Real Estate market. We would feel very confident recommending her to business associates, family, and friends."

"Melissa's sharp instincts, proactive approach and expert ability to assess each buyer's and seller's needs have earned her considerable success, as well as many loyal clients. Further fueling her effectiveness as a top producer is her professionalism and business acumen honed over many years as a Wall St. Executive, and her internet savvy that allows her to maximize her reach and resources."

"Melissa is a superb real estate broker! Her real estate knowledge, negotiating skills, and professionalism were excellent during both the sale of our old home and in purchasing our new home. She went above and beyond in the marketing process and always put us first. Melissa listened and understood what we wanted in our next home and made sure we saw new property listings immediately. Always easy to reach and attending to our needs, Melissa is a very hard working and passionate broker."

"Excellent all around!!!"

"As we began searching for a home in the evolving real estate market in the area, we met Melissa at an open house she was hosting. While that particular property was not for us, we found Melissa to be a very special person and recognized quickly that she could be a very unique resource as we continued our search to find the right house for us in the area. Her knowledge of the market was great as she was very aware of the details of nearly all of the properties we would have questions about and was able to help us understand an accurate price of where the house would trade in the current market and what about that property, and the market would lead it there. She was great at seeing what made each property unique which is one of the things that makes this area such a special place. She was highly responsive through the entire buying process, helping us to see whatever properties we were interested in while suggesting others she had seen that may be of interest to us, and quick to get back to us with accurate and helpful information. As we bid for a property she was very thorough about not only communicating our intended bid but also how we had come to that price in the market we were in and ultimately respected our interests and helped us negotiate a good price for our property. What impressed us even more about Melissa was her team of excellent people she brought to the table who were willing to offer help with any question we had. She knew the right people to put us in touch with and everyone was very happy to help us make this complex process as simplified as possible. We found Melissa to not only be a great realtor, but a kind, patient and supportive person. To us, she was never trying to just get a deal closed, she was invested in helping us to find the right home for our family. If In the future we decide to sell, or purchase another home in the area, she will be our go-to realtor."